

When your heat pump stops working, it doesn’t just affect your comfort. It affects your daily routine and energy costs. From inconsistent heating and cooling to full system shutdowns, heat pump issues can leave homeowners in Lawrence, Topeka, and Baldwin looking for fast, professional help.
At Dunco Heating, Cooling & Plumbing, we provide reliable heat pump repair services across northeast Kansas. Our highly trained technicians are equipped to troubleshoot and resolve a wide range of problems.
We can handle any issue, from a refrigerant issue, an electrical fault, or a malfunctioning component. We will restore your system’s performance with expert care and long-term solutions.
Common Heat Pump Problems
Heat pump issues can range from simple to complex. Here are some of the most common problems we see in Kansas homes:
- Heat pump not turning on
- Unit is stuck in heating or cooling mode
- Poor airflow or weak performance
- Unusual noises like buzzing, grinding, or clicking
- Ice buildup on the outdoor unit
- System is running constantly or short-cycling
- Heat pump blowing cold air during heating
- Rising utility bills without explanation
Any of these issues can reduce your home’s efficiency and comfort. Early attention often prevents costly damage and helps your system last longer.
Importance of Regular Maintenance
Preventive maintenance can catch small problems before they become expensive repairs. Our team recommends seasonal tune-ups to keep your heat pump working at its best.
Key maintenance tasks include:
- Cleaning or replacing air filters
- Checking refrigerant levels and pressure
- Inspecting electrical connections and controls
- Lubricating moving parts
- Verifying thermostat settings and communication
- Testing system startup, operation, and shutdown
- Inspecting coils for dirt, damage, or corrosion
- Confirming airflow and return intake clearance
Regular service can improve energy efficiency, reduce breakdowns, and extend the life of your system.
Heat Pump Repair Process
When your system breaks down or stops working correctly, our team follows a careful process to assess and resolve the issue. We start with a full system evaluation, including both indoor and outdoor units.
Once the problem is identified, we explain your options clearly and answer any questions you may have.
Whether your system needs a new reversing valve, defrost sensor, fan motor, or thermostat repair, our goal is to get it running properly again without pressure or upsells. We keep our trucks stocked with common parts so most repairs can be completed on the same day.
When to Hire a Professional
Some homeowners try to troubleshoot their heat pumps on their own, but even minor mistakes can lead to bigger problems. You should contact a professional if:
- The unit won’t turn on or frequently shuts off
- You hear unfamiliar noises or notice unusual odors
- Your system is stuck in one mode (heat or cool)
- Ice forms on the coils or the outdoor unit
- There are fluctuations in temperature from room to room
- Your energy bills have suddenly increased
- You’ve tried restarting the system without success
A highly trained heat pump technician can diagnose these issues quickly and accurately, saving you time and avoiding safety risks.
Why Choose Us?
At Dunco, we’re proud to serve our local communities with dependable heat pump service and repair. Homeowners in Lawrence, Topeka, and Baldwin choose us because we offer:
- Experienced, highly trained heat pump technicians
- Friendly, respectful service from a local team
- Transparent pricing with no surprise charges
- Fast response times and flexible scheduling
- Honest assessments without high-pressure sales
- Clean, careful work in every home
- A long-standing reputation for quality and trust
We understand how disruptive a failing heat pump can be, especially during extreme Kansas weather. That’s why we’re committed to providing solutions you can count on.
If your heat pump isn’t keeping up or has stopped working altogether, contact Dunco Heating, Cooling & Plumbing. Our highly trained team is here to deliver expert heat pump repair and service across Lawrence, Topeka, and Baldwin.
Schedule your appointment today and restore comfort to your home with confidence.
Frequently Asked Questions
This often signals a problem with the reversing valve, thermostat, or refrigerant levels. A technician can inspect and correct the issue quickly.
With proper maintenance, most systems last 10 to 15 years. If your unit is older and requires frequent repairs, replacement may be more cost-effective.
Yes, but performance may decrease as temperatures drop. A backup heat source or dual-fuel system may be recommended for very low temperatures.
Yes. Turning off the system at the thermostat or breaker for a few minutes can resolve minor glitches. If problems continue, call a professional.
Costs vary depending on the problem and part needed. We provide upfront pricing after diagnosis so you can make an informed choice.

